When making a complaint, try to give us as much detail as possible, for example:
What service, policy, person or aspect of the Portfolio/Ministry/Department you are complaining about.
If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
Any expectations you may have had of the Needs Assessment Unit's services, as a result of information we provided or what staff of the Needs Assessment Unit may have said.
Your name, address and contact details so that we can respond to your complaint.
Anything else which you think would help to make your point and help us to investigate your concerns.